Explore your Co-Host dashboard

Use your dashboard to track requests and find new Hosts.
By Airbnb on Jan 30, 2024
3 min read
Updated Jan 30, 2024

Once you join the experienced Co‑Host services platform and create your profile, it’s time to partner with Hosts who need your help. Hosts nearby can find you by entering their listing address on the experienced Co‑Host landing page. Once they send you a request, they’ll appear in your dashboard.

Understanding the dashboard

Your dashboard has two tabs: 

  • A settings tab, where you make updates to your profile

  • A requests tab, where you track prospective Hosts who may be interested in working with you 

From the requests tab, you can also track your organic referrals, which are Hosts you’ve connected with outside of the experienced Co‑Host services platform. Once you add this type of Host to your profile, you’ll be able to follow their progress in your dashboard.

Tracking prospective Hosts

An essential element of five-star hosting on Airbnb is being responsive to guests. As an experienced Co‑Host, the same goes for how you handle requests from Hosts. Responding quickly can signify that you’re a responsive partner.

When you get a request, you’ll find a potential Host’s name, address, phone number, email address, request date, and status in your requests tab. Status options include: 

  • New: A Host has asked if you’d like to work together 

  • Ongoing: You’re in discussion with a Host about partnering with them

  • Lost: A Host has chosen not to work with you

  • Refused: You have chosen not to work with a Host

  • Won: You and a Host have agreed to work together

When a Host sends you an invitation to be a Co-Host, you’ll receive it in your Airbnb inbox. You’ll have the option to accept or decline their invitation. If you accept, the status in your dashboard will automatically be updated to Won. If you decline, it’ll be updated to Refused.

Partnering with Hosts

Once you connect with a Host, you can discuss your potential partnership and share why you’d be a good fit for their place. 

“We give an overview of the operating procedures—cleaning, hosting, maintenance—to the potential Host,” say Clarysse and Arthur, experienced Co‑Hosts in Paris. “We show a listing we manage on Airbnb’s site, so the Host understands our work and looks forward to our future collaboration.” 

If you’re already co‑hosting for other Hosts, you might consider asking them to be references. Sandra and Jimmy, experienced Co‑Hosts in Combs-la-Ville, France, often use this approach.

“Explaining our service in detail and showing listings we manage is adequate, but there’s nothing like being reassured by one of our existing clients,” Jimmy says. “It greatly increases our chances of conversion.”

Aligning on goals

Sabrina, an experienced Co‑Host in Denver, Colorado, says it’s crucial to make sure her services “are a good fit for the Host.” When meeting with a new Host, she says, “I get to know their property, the time they are willing to commit to hosting, and their earning expectations, or I help them understand the potential.” 

Jimmy, an experienced Co‑Host in Palm Springs, California, agrees. “I’ve been very selective because proximity and quality matter quite a bit to me,” he says. “And the relationship with the owners is key.”

Information contained in this article may have changed since publication.

Airbnb
Jan 30, 2024
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