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Your guests & hospitality
39 articles
·
5 videos
Your guests & hospitality
Learn how to take care of your guests from booking to checkout with these best practices.
39 articles
·
5 videos
Content type filters
Content type
Content type
A new way we're fighting discrimination on Airbnb
Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
Updated Nov 13, 2020
·
8 min read
Get more 5-star reviews
Interior designers and Superhosts reveal how they create memorable stays.
Updated Nov 5, 2020
·
10 min read
Add details guests will love
A former creative director shares her best decorating tips.
Updated Nov 5, 2020
·
6 min read
Discussing discrimination at a Q&A for Airbnb hosts
Hosts share diverse perspectives on recognizing bias and building community.
Updated Oct 20, 2020
·
7 min video
House Manual: Help guests get comfortable in your space
Save time and provide important info with pre-written instructions.
Updated Oct 15, 2020
·
3 min read
How community feedback makes Airbnb more inclusive
Host and guest stories can help the anti-discrimination team uncover inequity.
Updated Oct 1, 2020
·
5 min read
A guide to photographing accessibility features
Showcase your space’s accessibility with these tips.
Updated Sep 22, 2020
·
4 min read
Create a guidebook to share your local tips
Help guests get to know your area with a custom travel guide.
Updated Aug 21, 2020
·
2 min read
Updates to the October and January Superhost assessments
Superhosts will keep status through March 31, 2021 if they uphold two criteria.
Updated Aug 20, 2020
·
2 min read
The do’s and don’ts of providing self check-in
Guests want self check-in—here’s how to set it up and create a seamless welcome.
Updated Aug 20, 2020
·
4 min read
Activism and allyship guide
This resource is designed to help people on their activism and allyship journey.
Updated Jun 9, 2020
·
8 min read
Antiracism resources for the Airbnb community
Here are some ways that you can become a better ally.
Updated Jun 4, 2020
·
2 min read
Our continued commitment to inclusion
To host or travel with inclusion and respect, please follow these guidelines.
Updated Apr 17, 2020
·
3 min read
Tips from Airbnb Plus hosts: How to add thoughtful touches
Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
Updated Mar 5, 2020
·
2 min read
Make your home family-friendly
Thoughtful touches can help make your space more comfortable for families.
Updated Mar 5, 2020
·
7 min read
Tips from Airbnb Plus hosts: How to offer excellent service
Help guests feel at home with clear communication and Airbnb Plus hosting tips.
Updated Mar 5, 2020
·
2 min read
Tips from Airbnb Plus hosts: How to have warmer welcomes
Find out how successful Airbnb Plus hosts craft memorable first impressions.
Updated Mar 5, 2020
·
3 min read
Introducing Superhost Week
Airbnb celebrates Superhosts with a week of recognition.
Updated Mar 5, 2020
·
2 min read
How a Superhost became an Experience host
Here’s what a musician and Superhost learned on his newest hosting journey.
Updated Mar 5, 2020
·
4 min read
Airbnb Answers: Protecting you from one-off bad reviews
Learn how Airbnb is making reviews more fair for hosts.
Updated Mar 5, 2020
·
3 min read
Check out your Superhost rewards
Now you can enjoy a bigger referral bonus, plus more new benefits.
Updated Mar 5, 2020
·
1 min read
Clarity about the recent Superhost criteria change
Learn why the new review score change is better for guests and hosts.
Updated Mar 5, 2020
·
2 min read
Inside look: Superhost appreciation party
Airbnb celebrates the most successful hosts who’ve been with us the longest.
Updated Mar 5, 2020
·
2 min read
Making reviews more relevant and useful for our community
Learn about our updated Review Policy and other important product changes.
Updated Mar 5, 2020
·
12 min read
Making reviews more fair for hosts
Airbnb is improving the review process to be more fair and accurate for hosts.
Updated Mar 5, 2020
·
3 min read
Building and improving the Superhost program
Here’s how Airbnb is making the Superhost program more fair and inclusive.
Updated Mar 5, 2020
·
2 min read
What makes Superhosts so “super”?
Five Superhosts reveal how they take hospitality to the next level.
Updated Mar 5, 2020
·
6 min read
Design on a budget: tips from Superhost Huma
A fashion editor and Superhost divulges her money-saving secrets.
Updated Mar 5, 2020
·
4 min read
Making your guest’s stay special
An experienced host shares her sweet strategy for creating a warm welcome.
Updated Mar 3, 2020
·
2 min video
Supporting guests during their stay
Hosts Giuliana and Sandor share how they make guests feel welcome.
Updated Mar 3, 2020
·
2 min video
Making a guest feel comfortable and special
Hosts add these personal touches to make guest stays even more memorable.
Updated Mar 3, 2020
·
2 min video
Getting to know potential guests
Reviews and guest profiles can help you get acquainted.
Updated Mar 3, 2020
·
2 min video
Great communication is the key to hosting success
Keep guests happy by being responsive and staying in touch.
Updated Feb 14, 2020
·
4 min read
Why strive for Superhost status
Learn about the benefits of the program, plus find out how to qualify.
Updated Nov 22, 2019
·
2 min read
Secrets from a seasoned Superhost
Superhost Nikki shares her tips, from setting up to standing out.
Updated Nov 20, 2019
·
3 min read
Making every guest feel welcome
Understand discrimination, plus get strategies for tackling unconscious bias.
Updated Nov 20, 2019
·
11 min read
A clear and simple checkout
Communicate your expectations, from cleaning up to locking up.
Updated Nov 20, 2019
·
4 min read
Dealing with the unexpected
Here’s how to anticipate hosting challenges and be prepared to handle them.
Updated Nov 20, 2019
·
3 min read
Making guest check-ins easy
Follow these suggestions to provide a convenient and stress-free welcome.
Updated Nov 20, 2019
·
4 min read
Why reviews matter
Reviews build trust in the community and help drive your business.
Updated Nov 20, 2019
·
4 min read
Communication tips for international guests
Creativity, kindness, and technology are key to overcoming language barriers.
Updated Nov 20, 2019
·
2 min read
The essentials: Welcome your first Airbnb guests
Here’s how to create a great guest experience—the first time and every time.
Updated Nov 20, 2019
·
7 min read
Thoughtful details guests love
Bring in a little wow factor by leveling up your amenities.
Updated Nov 20, 2019
·
3 min read
Make the most of House Rules
Protect your home, and create a better guest experience.
Updated Nov 20, 2019
·
3 min read
A new way we're fighting discrimination on Airbnb
Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
Updated Nov 13, 2020
·
8 min read
Get more 5-star reviews
Interior designers and Superhosts reveal how they create memorable stays.
Updated Nov 5, 2020
·
10 min read
Add details guests will love
A former creative director shares her best decorating tips.
Updated Nov 5, 2020
·
6 min read
Discussing discrimination at a Q&A for Airbnb hosts
Hosts share diverse perspectives on recognizing bias and building community.
Updated Oct 20, 2020
·
7 min video
House Manual: Help guests get comfortable in your space
Save time and provide important info with pre-written instructions.
Updated Oct 15, 2020
·
3 min read
How community feedback makes Airbnb more inclusive
Host and guest stories can help the anti-discrimination team uncover inequity.
Updated Oct 1, 2020
·
5 min read
A guide to photographing accessibility features
Showcase your space’s accessibility with these tips.
Updated Sep 22, 2020
·
4 min read
Create a guidebook to share your local tips
Help guests get to know your area with a custom travel guide.
Updated Aug 21, 2020
·
2 min read
Updates to the October and January Superhost assessments
Superhosts will keep status through March 31, 2021 if they uphold two criteria.
Updated Aug 20, 2020
·
2 min read
The do’s and don’ts of providing self check-in
Guests want self check-in—here’s how to set it up and create a seamless welcome.
Updated Aug 20, 2020
·
4 min read
Activism and allyship guide
This resource is designed to help people on their activism and allyship journey.
Updated Jun 9, 2020
·
8 min read
Antiracism resources for the Airbnb community
Here are some ways that you can become a better ally.
Updated Jun 4, 2020
·
2 min read
Our continued commitment to inclusion
To host or travel with inclusion and respect, please follow these guidelines.
Updated Apr 17, 2020
·
3 min read
Tips from Airbnb Plus hosts: How to add thoughtful touches
Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
Updated Mar 5, 2020
·
2 min read
Make your home family-friendly
Thoughtful touches can help make your space more comfortable for families.
Updated Mar 5, 2020
·
7 min read
Tips from Airbnb Plus hosts: How to offer excellent service
Help guests feel at home with clear communication and Airbnb Plus hosting tips.
Updated Mar 5, 2020
·
2 min read
Tips from Airbnb Plus hosts: How to have warmer welcomes
Find out how successful Airbnb Plus hosts craft memorable first impressions.
Updated Mar 5, 2020
·
3 min read
Introducing Superhost Week
Airbnb celebrates Superhosts with a week of recognition.
Updated Mar 5, 2020
·
2 min read
How a Superhost became an Experience host
Here’s what a musician and Superhost learned on his newest hosting journey.
Updated Mar 5, 2020
·
4 min read
Airbnb Answers: Protecting you from one-off bad reviews
Learn how Airbnb is making reviews more fair for hosts.
Updated Mar 5, 2020
·
3 min read
Check out your Superhost rewards
Now you can enjoy a bigger referral bonus, plus more new benefits.
Updated Mar 5, 2020
·
1 min read
Clarity about the recent Superhost criteria change
Learn why the new review score change is better for guests and hosts.
Updated Mar 5, 2020
·
2 min read
Inside look: Superhost appreciation party
Airbnb celebrates the most successful hosts who’ve been with us the longest.
Updated Mar 5, 2020
·
2 min read
Making reviews more relevant and useful for our community
Learn about our updated Review Policy and other important product changes.
Updated Mar 5, 2020
·
12 min read
Making reviews more fair for hosts
Airbnb is improving the review process to be more fair and accurate for hosts.
Updated Mar 5, 2020
·
3 min read
Building and improving the Superhost program
Here’s how Airbnb is making the Superhost program more fair and inclusive.
Updated Mar 5, 2020
·
2 min read
What makes Superhosts so “super”?
Five Superhosts reveal how they take hospitality to the next level.
Updated Mar 5, 2020
·
6 min read
Design on a budget: tips from Superhost Huma
A fashion editor and Superhost divulges her money-saving secrets.
Updated Mar 5, 2020
·
4 min read
Making your guest’s stay special
An experienced host shares her sweet strategy for creating a warm welcome.
Updated Mar 3, 2020
·
2 min video
Supporting guests during their stay
Hosts Giuliana and Sandor share how they make guests feel welcome.
Updated Mar 3, 2020
·
2 min video
Making a guest feel comfortable and special
Hosts add these personal touches to make guest stays even more memorable.
Updated Mar 3, 2020
·
2 min video
Getting to know potential guests
Reviews and guest profiles can help you get acquainted.
Updated Mar 3, 2020
·
2 min video
Great communication is the key to hosting success
Keep guests happy by being responsive and staying in touch.
Updated Feb 14, 2020
·
4 min read
Why strive for Superhost status
Learn about the benefits of the program, plus find out how to qualify.
Updated Nov 22, 2019
·
2 min read
Secrets from a seasoned Superhost
Superhost Nikki shares her tips, from setting up to standing out.
Updated Nov 20, 2019
·
3 min read
Making every guest feel welcome
Understand discrimination, plus get strategies for tackling unconscious bias.
Updated Nov 20, 2019
·
11 min read
A clear and simple checkout
Communicate your expectations, from cleaning up to locking up.
Updated Nov 20, 2019
·
4 min read
Dealing with the unexpected
Here’s how to anticipate hosting challenges and be prepared to handle them.
Updated Nov 20, 2019
·
3 min read
Making guest check-ins easy
Follow these suggestions to provide a convenient and stress-free welcome.
Updated Nov 20, 2019
·
4 min read
Why reviews matter
Reviews build trust in the community and help drive your business.
Updated Nov 20, 2019
·
4 min read
Communication tips for international guests
Creativity, kindness, and technology are key to overcoming language barriers.
Updated Nov 20, 2019
·
2 min read
The essentials: Welcome your first Airbnb guests
Here’s how to create a great guest experience—the first time and every time.
Updated Nov 20, 2019
·
7 min read
Thoughtful details guests love
Bring in a little wow factor by leveling up your amenities.
Updated Nov 20, 2019
·
3 min read
Make the most of House Rules
Protect your home, and create a better guest experience.
Updated Nov 20, 2019
·
3 min read
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About hosting
Why host?
What's it like to host?
Host safety & protection
Local laws & taxes
Host stories
Airbnb.org
Your online listing
Listing details & photos
Calendar & booking settings
Pricing strategies
Marketing & promotion
Listing tools
Your place
Cleanliness
Setup & amenities
Design & decor
Accessibility
Airbnb Plus
Your guests & hospitality
Delighting guests
Communication & check-in
Ratings & reviews
Potential challenges
Fighting discrimination
Superhost
Professional hosting
Success stories
Tools & features
Growing a business
Updates
About hosting
Why host?
What's it like to host?
Host safety & protection
Local laws & taxes
Host stories
Airbnb.org
Your online listing
Listing details & photos
Calendar & booking settings
Pricing strategies
Marketing & promotion
Listing tools
Your place
Cleanliness
Setup & amenities
Design & decor
Accessibility
Airbnb Plus
Your guests & hospitality
Delighting guests
Communication & check-in
Ratings & reviews
Potential challenges
Fighting discrimination
Superhost
Professional hosting
Success stories
Tools & features
Growing a business
Updates