Skip to content
Skip to main help content
Back to help home
Find a place to stay
Booking your trip
Become a host
Messaging & communication
How do I view and send messages?
Can I decline booking inquires or reservation requests?
What should I do if I'm uncomfortable hosting someone?
Who can book trips on behalf of someone else?
How will my email address look to other people?
What should I do if a guest wants to see my place before booking?
What if my guest doesn't show up for their reservation?
What is response rate and how is it calculated?
What does each reservation status mean?
How do I make my listing more competitive?