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ID and verification

  • How-to

    Verifying your identity on Airbnb

    At Airbnb, trust is the cornerstone of our community—where millions of people across the world place trust in each other as they travel or host services, experiences, or homes.
  • How-to

    Booking requirements for reservations

    When booking a home, service, or experience, we need to know some basic information about you.
  • How-to

    Verify your phone number

    Once you’ve added your phone number to your account, guests, hosts, and Airbnb can contact you about your reservation.
  • How-to

    Benefits of an Airbnb profile

    Your profile is how you introduce yourself on Airbnb, and it represents you to others in our community, which can help build trust.
  • How-to

    Background checks

    We may conduct background checks on US-based users and India-based hosts. Find out more about how and when we do this.
  • How-to

    Ways your ID info may be used

    Sometimes, where permitted by applicable law, we may use personal info from a government ID to run background checks against public records for criminal convictions.
  • How-to

    Photo matching

    You may be asked to share a photo of your government ID and selfie in the identity verification process.
  • How-to

    Submit an ID for verification

    Often, your legal name and address and/or other personal information are enough for us to verify your identity. We may also ask you to provide a copy of your government ID that includes a photo of you.
  • Legal terms

    Limitations of background checks

    Because our background checks are limited, you shouldn’t rely on them as a guarantee that the user has no criminal background or other red flags.
  • How-to

    Implications of background checks

    Learn about how the background checks we perform can impact your account.
  • Rules

    Safety tips for interacting with others

    Learn how to help improve your safety when interacting with other Hosts and guests.
  • Rules

    ID verification in China

    To reduce fraud, Airbnb provides a localized ID verification process, specially designed for Chinese Hosts and guests.
  • How-to • Guest

    Can't add phone number to your account

    Having trouble verifying your phone number? Here are some tips you can try.
  • How-to

    Facial recognition for identity verification

    Get more info on our identity verification process, a series of steps we take to help ensure users are genuine.