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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after August 15, check back here on July 15, 2020 for an update.

    How do I find employee bookings that require additional attention?

    As an Airbnb for Work admin, you can monitor the status of bookings for employee work trips through the Airbnb for Work dashboard. You’ll be able to find out if any of these bookings require your attention to resolve issues like host cancellations and incomplete reservations.

    To review these trips:

    1. Log in to your Airbnb account and go to your Airbnb for Work dashboard
    2. Select Trips
    3. Any trips that require attention will be listed under the Needs attention tab
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