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    If you would like to contact us, please note that we are currently experiencing longer wait times than usual due to recent travel restrictions. Thank you.

    If your Host cancels your reservation

    While it’s extremely rare, sometimes a Host will cancel a reservation. We understand this changes your plans in a big way, so don’t worry—we’ll automatically give you a full refund. 

    What happens next: You’ll get an email confirming the refund, with a link to check on your refund status. Refund times may differ depending on how you paid. 

    If you want to rebook, you can start searching for another great listing now. 

    Have questions? Check out our Guest Refund Policy. As always, you can always contact us if you need more help.  

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