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    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
    Booking and traveling

    How do I cancel my reservation for a place to stay?

    You can cancel your reservation for a place to stay any time before or during your trip.

    1. Go to Trips and find the trip you want to cancel
    2. Click or tap Show trip details
    3. From the overview, click or tap Show details
    4. Click or tap Change or cancel
    5. Click or tap Cancel reservation

    Before you finish canceling, we’ll show you how much money you’ll get back and why—it all depends on your stay’s cancellation policy. All times are in the local listing’s time zone.

    If you have to cancel because of an emergency or unavoidable circumstance, read more about how to file an extenuating circumstances claim.

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