Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to

Get help or contact Airbnb Support

Whether you’re a Host or guest, find help before, during, or after a stay.

Contact your Host or guest

Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them.

Explore the Help Center

Visit the Help Center to find answers to common questions, including information about:

Visit the Resolution Center

If you need to securely send or request money for something that wasn’t included in a listing, visit the Resolution Center. We can also get involved if you need help working out the details with your Host or guest.

Contact Airbnb Customer Service

Need a little more help or have a complaint? Contact us by email, chat, or phone at 1-844-234-2500.

Did this article help?

Related articles

  • Guest

    Contacting Airbnb.org support

    A dedicated support team is available to all Hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservatio…
  • Guest

    AirCover for guests

    Every booking comes with AirCover for guests. If there’s a serious issue with your Airbnb that your Host can't resolve, we’ll help you find …
  • Changes, cancellations, and refunds for Hosts

    Sometimes things come up and either you or your guest has a change of plans. To keep things running smoothly, here’s some helpful info.
Get help with your reservations, account, and more.
Log in or sign up